Monday, August 07, 2006


One of the things that struck me when I interviewed here and that has been reinforced by the contact I have had with the Olin Library and Rollins College since then, including my first day here, is that this is a well run library that has the support of the Rollins community.

There is no big crisis that I need to come in quickly and fix. (If you disagree, please let me know!)

What this library does need is a new strategic plan. The present plan is dated 2003 and much of it has either been successfully completed or superseded.

President Duncan was right when he was asked what his immediate plans were, ""My plan is to listen. I'll listen and ask questions ... and actually those are two very different things." A wise librarian once advised me on becoming a new director, if at all possible, to listen for the first year and really get to know the campus community.

Listening to students and faculty, as part of a thorough environmental scan, should be the first stage of an good strategic planning process. This can be done through general surveys like LibQual, through focus groups, and also through personal meetings, either individually or in groups.

There is a lot more to successful strategic planning and I hope to write about that soon, but in the meantime, expect to see a lot of such listening and questioning this year.

If you want to jump the gun and tell me what you think now, be my guest. Send me an e-mail or post a comment to this blog.

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