OCLC ILL Direct Borrowing

Imagine placing a request for an book via interlibrary loan. You fit a predetermined profile for the library (for instance you are a faculty member, or a student), you are requesting a book that is not owned by the Olin Library, it is owned by a couple of libraries that lend to us for free. Having met all these criteria (automatically, no extra steps for you) your request doesn't stop at Olin waiting for our staff to review it. It goes straight to the lending library. The first we ever see of the book is when it arrives via the US Mail. The same can be done for articles. It adds speed and cuts work and all depends on setting up the custom holding paths and policies correctly.

OCLC has been doing this for sometime, but I had kinda lost touch with it. It used to cost for each request ,which is pretty unsustainable for most libraries. They have now included it as part of our regular OCLC fee. This makes it much more interesting.

College Library Directors' Discussion Group

One of my favorite events at ALA, this is a chance to sit down with people in similar situations and find out how we are trying to handle whatever gets thrown at us. This time I sat with a group discussing the relationship between IT and libraries on our campuses. Issues that were discussed included how to collaborate with IT, "micro teaching" (a great description of what librarians spend a lot of time doing), learning commons, the growing phenomena of outsourcing of tech. utilities like e-mail and the potential impact upon library operations, our experience at Rollins with Teamspot, and Element K. Every campus will find its own solution to the relationship between IT and the library.I am glad to be working with such a high quality IT group here at Rollins.

Bibliography management software at ALA Midwinter

Naomi is looking into softwares that will help our students manage and keep track of references etc. and wanted me to look at what the vendors are offering here at ALA. So far I have found Endnote at the Thomson/ISI booth and Refworks. Both have web-based versions that could sit on the network, be accessible both on and off campus, enable students and faculty to create their own accounts and folders to keep reference in. Both work with MSWord. Refworks also works with Blackboard (version 7) and also includes some nice sharing features. I am still on the look out for others.

Our basic point here is to find something that works with our databases and relieves students of the need to laboriously format citations.

Copyright at ALA Midwinter

Then it was on to a new copyright discussion group. Lots about copyright and multimedia, and quite a bit of the blind leading the blind as usual (I speak as one of the blind.)

But we probably need to have clearer guidelines about public performance rights (PPR) (outside of the classroom) on campus. Maybe take a look at Swank and add local notes about PPR to catalog records when we already have the rights.

EBSCO at ALA Midwinter 2008

I am going to try and blog this conference

I went to the EBSCO lunch and must say I was quite impressed with the "version 2.0" they are rolling out this year. The last major update was in 2002 and a lot has happened on the web since then. Their changes include a really simple "google-like" basic search screen. Lots of added functionality on the results page with faceted searching, float over windows (think Netflix for articles), visual searching (which I don't think they have quite got yet -- not that anyone has), Smartsearching (I think that is what they call it) which blows natural language searching out of the water by enabling a user to put as many words (they could paste a whole article in there) in the search box and get relevant results, better integration of their image collections. It is a major change and it will be interesting to see if CSA/Proquest will respond.

NITLE workshops on emerging technology

I spent Thursday and Friday in two NITLE workshops on social software and on emerging technologies in liberal education.

I am trying to do my part to raise the profile of technology in the process of curriculum review and in our educational mission in general at Rollins. Of course, when I use the word "technology" I don't mean all the technologies that surround us from from air conditioners to zippers. I mean the constellation of networked computing technologies, both hard and software,that are increasingly embedded in our lives.
I like to explain my concern this way. Our students come from technologically rich environments (in their high schools, their homes, and their social lives.) They will leave us to go into technologically rich environments in graduate school,in the workplace, and most aspects of their lives. What are we doing in the few years they are with us to respond to their technological expectations and to prepare them to be able to critically engage with technology throughout their lives? Many, most,of our students are facile users of technology but not necessarily ready to make informed choices about technology. I think this needs to be part of what it means to be liberally educated in the 21st century. These workshops will, I hope, help the Rollins faculty as a whole to engage with this issue more than it seems they have in the past. Some already are, but I think it needs to be a bigger part of our general conversation.

Some of the technologies discussed at the workshops include blogs,wikis, social bookmarking sites like delicious, facebook, second life, flickr, twitter, podcasting, and games. There are lots of information and other stuff at the workshop wiki links above.

AAAS Says Science Will Remain in JSTOR

It looks like the outcry worked. Science is going to stick with JSTOR. This is good news. I am sure that the AAAS would have done a fine job of archiving the journal Science, but having it in JSTOR strengthens that archive and it is a strike against the proliferation of single journal or publisher archives which makes the lives of users (and librarians) easier.

I wrote about this back in July 2007 I am glad to see they changed their minds.

Guide to Winter Park

Note: This is an update as of 10/8/08.

Cup O'Soul has moved to 711-A Orange Avenue, a couple of blocks closer to campus. Strollo's website is still in the works, luckily the restaurant is much further along.

The weather is just beginning to break in Florida as we move from the rainy season to the dry season. Temperature in the 80s during the day, in the 60's at night. Perfect strolling weather. If you have a day free, rent a car and go to the beach at Canaveral National Seashore. Just one hour away.

Note: This is an update as of 4/28/08.

The The Authentic Cuban Cafe is supposedly under new management. The quality is still the same, but the prices have risen.
I should have mentioned Tolla's last time round. Good honest Italian-American food. I love their linguini with clams.
Try Cup O'Soul on Fairbanks. Good coffee, cakes, and lunches. And they serve their coffee in ceramic cups. Yay!
Also another new place on Fairbanks. Strollo's Cucina Due. Has some interesting Italian deli (pancetta etc.) and the bread is not bad, but they have really good lunchtime sandwiches and desserts.
OK so the Cheese Shop on Park is not a restaurant, but they have really good cheese. Get some bread from the Olde Hearth at the Farmers' Market, a couple of tomatoes and some fruit, wander over to this place and pick up a perfectly ripe cheese, wander to central park and as we say in my country -- Bob's your uncle!

*********

We have a couple of NITLE workshops coming up here at Rollins next week. So while we have visitors in town I thought they may like to explore a bit and sent them the following. The hotel mentioned, is the Comfort Suites on Orange. If you know Winter Park, what would you add?

I have already heard that I should add The Enzian, Hannibal Square, Red Light Red Light, Mad Cow Theater, and The Authentic Cuban cafe. All good ideas.

Places to eat and things to do in and around Winter Park – Jonathan Miller.

There is no shortage of information on the web about things to do and places eat in and around Orlando and central Florida. This list is one resident’s (albeit a recent arrival) idiosyncratic short list of things to do and places to eat around Winter Park and may give you a different impression of this area from the usual impression of the area as the “House of the Mouse.”

Restaurants, Coffeehouses and Bars in Winter Park

Palmanos – best coffee in town in a hidden courtyard off Park Ave. One block from campus.
Eola Wine Company – great people watching spot on Park Ave. with good selection of wines and food.
Ravenous Pig – New and very good “gastropub” with lots of fresh ingredients, between your hotel and the College on Orange Ave.
Fiddler’s Green. Classic Irish pub with darts, music. Food is good. Guinness is better. Between your hotel and the College where Orange meets Fairbanks.
Stardust Café – About 2.5 miles from your hotel. My second favorite coffee shop in town. Good food, great video collection, definite coffee house atmosphere. Free wifi.1842 Winter Park Rd, Winter Park, at the corner of Corrine.
Thai Place – best Thai food in town. Two miles north of your hotel next to the Winter Park Village shopping complex.
Little Saigon – 1106 E. Colonial. Less than a mile from your hotel. Good Vietnamese food in the Vietnamese section of town at Mills and Colonial.
White Wolf Café – Half a mile south of your hotel on Orange. I haven’t visited but want to. I have heard good things. It is in an interesting part of town with antique stores and Lake Ivanhoe.

Luma is a crazy hip place, very expensive.

Cafe de France has good French food and a quietly formal (at least by American standards) atmosphere. I was taken here during my interview and when I went back many months later the waiter remembered me.

Park Plaza Garden and Spice occupy opposite sides of the avenue and offer similar fare and a similar experience. Good places to be see and be seen if you sit outside and, after all, why don't you sit outside? It's Florida!

Bosphorus is a good Turkish restaurant, the best taramasalata (oops, that is what they call it is Greece!) You must try what my son calls the "volcano bread and see if your waiter will read your fortune in the lees of the Turkish coffee.

Tolla's is one of my favorites. Good authentic Italian-American fare and a very welcoming atmosphere.

Things to do

Winter Park Farmers’ Market – Every Saturday 7 am – 1pm. Corner of New York and New England, three blocks from the College. You gotta love a green market in January with fresh strawberries and citrus.
People watching on Park Avenue – Park Ave. is the entrance to the College from the north. Sit at any one of the many outdoor cafes and restaurants and watch the beautiful people.
Cornell Fine Arts Museum – On the Rollins Campus. Great permanent collection and some stunning visiting exhibits.
Morse Museum of American Art – At the other end of Park Avenue. A world class Tiffany glass collection.
Polasek Museum and Sculpture Garden – One block from the College on Osceola. Small lakeside jewel of a garden. The gallery tour costs, but access to the garden is free.
Orlando Museum of Art – Less than a mile east of the Comfort Suites by either East Rollins Street or Princeton Street. Located in Lock Haven Park along with the Science Museum and the County Historical Museum.
Scenic Boat Ride – 312 East Morse. About three blocks from campus. Hokey but fun tour of three of the lakes of the area. They get the history right, you get to indulge in house envy.
Urban Think – Great bookstore, near some good cafés and restaurants in downtown Orlando next to Lake Eola and Thornton Park. Two miles south of your hotel.

24 hour access

At 7pm tonight, our 24/7 hours come to an end for this semester. here are the results.

Between Midnight and 8 a.m. we had a gate count high of 350 (Monday, December 10th)and a low of 47 (Saturday, December 8th.) the average between 12/3 and 12/14 was 209. Our data on how many people were in the building is pretty squishy, but it look like we had between 40 - 50 people in the library at 4 a.m. on any given night. Between midnight and 1 a.m., most people entered the library between 12-1 a.m. (an average of 59 on any one night) and the fewest people entered the building between 4 and 6 a.m. (an average of 9 per hour.)

On a campus with a residential population of less than 1700. I deem those numbers, along with lots of nice comments and thank yous, to be a success.

Olin Library Website

I would really like your contribution to this -- post a comment, please.

I have written about this before, twice in fact, but now we are on the verge of making some real progress so it is worth revisiting. I have never been particularly impressed with our website. I don't think it is very attractive or functional (in terms of both architecture and functionality) and I think we can do a lot better. We have made some progress with functionality over the last year and expect to make more soon, but we have held off on the attractiveness because ....

Rollins is currently involved in a project to ramp up its marketing efforts and the College's web presence is obviously a big part of that. Some of us from the Library met with the folks who will be redesigning the College's web presence last week to talk about our audience, what they do on our website, what functionality we need, what we see coming down the pike, and other concerns. It was a good meeting.

One way to approach this is look at what we like about other websites that can inform our rebuild. Last time I wrote about this we got lots of comments. Here are the sites that were mentioned:

Brigham Young University -- Yvonne liked this one. The only thing I don't like is that the white box does not resize. It is a fussy box anyway, and this makes it even fussier. Well not the only thing -- the colors clash as well.
British Library -- The only things I don't particularly like are the navigation bar in the center of the screen and the horizontal orientation
Bowdoin -- I am not as big a fan as I was, except of their federated searching solution, but that could stand out more.
Bucknell -- This one did not get mentioned, but it should have been. First they are using xml. Sweet. Look at that picture with text in the middle -- object lessons on how they change teaching and learning, and they change as you visit the site. The search of the (Bill -- Sirsi!!!) catalog is right there in the middle and look at that calendar function. The whole impression is full, perhaps tending to fussy, but generally, very good.
Gustavus Adolphus -- Still like the clean lines and space, but why call a good blog "Library News"? They could be more creative than this.
Middlebury College -- I still like it, but there are still too many links, and why not have a federated search function on this opening page?
Oberlin College -- What was their new site is now in production and still looks good. I like the blog, but there are too many options under "find", and why aren't they federated search boxes?
Smith College -- I still like the direct link to subject guides in the "find resources" drop down menu, and the quick search of the catalog, as well as the float over menus. The left side is still fussy though.
Sonoma State University -- Another one Yvonne liked. It is clean and has the search of the catalog right there, and I like the haiku.
University of Rochester -- Dani Picard liked this one and they have the distinction of basing design on thorough usability testing. But why have the owl break the line that way? Ugh! Some of the functionality behind the "finding" (why the gerund?) links is great, but why have different lengths of buttons, and why not find a way to put the search right on the front page?
Webster University -- Naomi liked this one. I like the white space but not the font or those little black blobs. Also why say "look for" instead of "find"? As Roy Tennant says, "librarians like to search, everyone else like to find." Finally, the link to the survey results (great idea!) is ugly.

The race to the finish line

There is a palpable change in the atmosphere in the library today. Just two weeks until the end of exams and the semester (at least for Arts & Sciences and Holt. Crummer follows Trotsky's theory of permanent revolution and never seems to stop.) Everyone is busy, focused, and the place is even fuller than usual.

We started 24 hour access on Sunday and will run through Friday December 14th. So far it is pretty slow, but we expect traffic to build as the publicity hits and as deadlines grow tight. Here are the hourly gate counts from the first night. Unfortunately these only tell us how many people entered the library, not how long they stayed, and we are having a devil of a time getting Campus Safety to do a 4 a.m. walk through the building to count heads. However, the building is clearly being used, who are those hardy thirty folks who get up and go to the library between 4 and 6 am?

Monday 12/3 Data

Hour Gate Count

1am 59

2am 21

3am 13

4am 11

5am 11

6am 8

7am 17

8am 66

Average 26

However, the building is clearly being used. Who are those hardy thirty folks who get up and go to the library between 4 and 6 am?

They grow up so fast ....

OK, so moving off topic for just one post. Please forgive a proud and some what awestruck father. I took Sam for his first driving lesson last night at the high school parking lot. He did really well. In a Mini with a stick shift no less. How the years fly.

Think of us as your librarians

If you are Rollins faculty that is.

The librarians have been working hard on fine tuning the way we communicate and work with faculty. We have had a liaison program for a number of years but it lacked clear goals. Departmental/program assignments seemed to be based more on librarian interest, not a more coherent principle like disciplinary relationship, geographic location of departments, or nature of the student or faculty (e.g. graduate v. undergraduate, pre-professional v. liberal arts.) Librarians did not receive initial training or continuing development in liaison.

There was little connection between collection development, acquisitions, and liaison. This meant there was little sense of responsibility for discipline specific databases/resources. Over time some duplication had developed with more than one librarian feeling a sense of responsibility for the same department. Finally there was no assessment of the effectiveness of liaison. There was even a problem with the name, "liaison." A word that librarians imported from the military that means something to us but didn't mean much to the anybody else.

So over the last few weeks we have defined clear goals and expectations, cleaned up the division of department and programs amongst librarians and dropped the name "liaison." Instead we are now talking about "Your Librarian." Our goals are:

1. Partner with faculty to improve student information literacy.
2. Work with faculty and the Collection Development Librarian to develop the collection in appropriate disciplines.
3. Communicate with faculty in our areas and encourage them to communicate with us.
4. Seek innovative projects, services, and resources in partnership with faculty and students to improve library support.

We are rolling this out over the next few weeks with redesigned webpages ( will add links when these are ready) for each librarian, an announcement at the next faculty meeting, and a special issue of our newsletter. We should be set to go when everyone gets back in January. Then we will treat the Spring semester as a transition period when we work out the kinks. We have a couple of big projects in which the librarians will have to work with faculty (the beginnings of a systematic weeding of the collection, and the review of our print journal subscriptions) which should provide good opportunities for librarians and faculty to build relationships. Over the summer we will review how this is going and make adjustments.

This really isn't a huge change. There are lots of examples of our librarians developing great working relationships with faculty members and developing a sense of responsibility for a certain section of the collection. The difference is we how to do this in the future in a more intentional and strategic manner, and hopefully achieve more in terms of information literacy and a better collection.

Oh, one more thing. This program is aimed at Rollins faculty, but only because they are one of our best routes to Rollins students.

Transitioning to Electronic-Only Journals Workshop

Interesting workshop on Monday. I really appreciated the participation from our faculty, Mario D'Amato, Tom Lairson, and Barry Levis. They gave us a broad spectrum of opinions about where we at Rollins should be going in terms of this issue. Also from our librarians Mary Throumoulos, Dorothy Mays, and Yvonne Jones. All of whom also had a broad spectrum of opinion.

I found a couple of things really interesting. The first is that the ARL libraries are moving very aggressively from print to digital journal collections. This means we cannot rely on them to play their traditional role of library of last resort for print collections. So if we care about the ultimate preservation of this literature in this format (and I think we have to, if not specifically as librarians at Rollins College with the mission and resources to support the curriculum, then more generally as professional librarians) this means that we cannot depend on the insurance of ARL libraries to retain print journals while we move quickly to digital versions. But, since we do not have the resources to preserve these print resources for the long term on a scale that is meaningful for the wider society, I don't think we can not act and avoid this migration from print to digital.
Secondly, if the colleges that participated in the workshop are representative of liberal arts colleges then Rollins is by no means moving too fast from print to digital. Some libraries are being forced along this continuum by circumstances beyond their control. Others -- often with the support of their constituents -- have decided to move more quickly.

If Ithaka had a hidden agenda in organizing this workshop it was to make sure that libraries act strategically and plan for this this move rather than being forced into it. To this end, we developed the following plan:

1. We have reaffirmed that our default format for current subscriptions is digital. We will only continue to subscribe to print based on cost, availability, or user need.
2. During the current academic year, we will review all existing print subscriptions to ensure that we are following through with (1). The liaison librarians will lead this review coordinated by Mary.
3. Over the next two years, we will improve our data collection and use for both print and digital journals. Liaisons need to be able access to this data and use it, preferably in real time. Collection of data needs to be automated as far as possible. Data about usage, price, licensing, vendor, contract, and notes about history and decisions etc. should all be stored in one place.
4. Over the next two years, we will continue to integrate our indexing of print and electronic resources. Adding MARC records for our online journals to the catalog is a big step in this process. We should continue to work on making our paper publications accessible through our electronic indexes (e.g. Serials Solutions A-Z list, and hence the link resolver) even as our paper holdings decrease. The more we can give print and digital the same access points, the easier it will be to make the shift between them.
5. Over the next three years, we will reconsider the whole concept of a print backfile of the journal literature in relationship to our mission. We will find an effective balance between a legacy print collection, a digital collection, and access to a wider range of the journal literature, perhaps through a "pay per use" arrangement, with the overall aim of better serving our users and shrinking the footprint of the print journal collection.
6. Over the next three years, as the print journal collection shrinks we will actively seek uses of the space for people not print collections. This could mean group study space, contemplative space, or a learning commons, or something not yet imagined. Use of this space should be aimed at most effectively serving the core educational mission of the College.

Future Reading

Thanks to Susie Robertshaw for pointing out a good article in the November issue of the New Yorker by Anthony Grafton about the various current large scale digitization efforts and the future of libraries. I really like the way he uses library history to illuminate his view of our future as one in which, "these streams of data, rich as they are, will illuminate, rather than eliminate, books and prints and manuscripts that only the library can put in front of you."
That is not a particularly challenging conclusion. I worry it is bit too comforting for librarians, especially ones who don't work in the world's great libraries like the NYPL. But I think that academic librarians can take some comfort in the fact that people will need help learning the techniques that enable them to recognize the need to take what Grafton calls the "narrower path" to thorough research. Here are a couple more quotes from this article that I think make the point.

"The rush to digitize the written record is one of a number of critical moments in the long saga of our drive to accumulate, store, and retrieve information efficiently. It will result not in the infotopia that the prophets conjure up but in one in a long series of new information ecologies, all of them challenging, in which readers, writers, and producers of text have learned to survive."

"The supposed universal library, then, will be not a seamless mass of books, easily linked and studied together, but a patchwork of interfaces and databases, some open to anyone with a computer and WiFi, others closed to those without access or money. The real challenge now is how to chart the tectonic plates of information that are crashing into one another and then to learn to navigate the new landscapes they are creating."

When librarians and faculty help students learn to survive challenging information ecologies and chart tectonic plates of information, we are helping them become more information literate. It was a challenge in the ancient Mediterranean world and it will continue to be one in the digital world.

Social networking

Interesting that Rollins will be hosting a couple of workshops that will be much concerned with social networking software and OCLC just published "Sharing Privacy and Trust in Our Networked World."

Not surprisingly, they find that the general public and two sub-groups -- college students and U.S. library directors -- see little role for libraries in building online social networks for their communities. The public think libraries are for learning and information, not for socializing.

I agree (not with the socializing part. As an undergraduate I spent a lot of time socializing in this reading room at Sheffield.)

I don't think we have much of a role in building social networking sites. I just don't think that our users are invested enough in the information resources provided by the library to devote much time and effort to linking them to friends or to find friends via a common interest in our resources. If there is a role for libraries in social networking, then it is in us joining existing networks like facebook and making our resources and services open to existing networks. Brian Matthews at Georgia Tech is on to something with this, but I don't think he is building seperate networks.

Odd that OCLC concentrated on this aspect of social networking.

Transitioning to Electronic Only Journals Collections

On Monday Rollins is hosting a new workshop from Ithaka on "Transitioning to Electronic Only Journals Collections." Six institutions are sending teams to the workshop: Birmingham Southern, Furman, Hobart & William Smith, Macalester, St Olaf, and of course Rollins.

This is the first of three such workshops that we are hosting here at Rollins this year. The other two are a pair of NITLE workshops on social networking softwares: "Social Software for Education: Collaborative Learning and Research Practices" and "Emerging Technologies and the Liberal Arts Campus." But more about those two later.

It will be interesting to see what comes out of Monday's workshop. We are not planning to go "electronic only" in terms of journals any time soon. We see the future as a hybrid of print and digital, albeit increasingly weighted towards digital particularly in terms of mainline peer-reviewed scholarly journals. But this will not be a clean process. In some cases the move from print to digital will so change the journal that the word journal (see sense B I 6) will no longer be relevant. In the others the move may never take place. I am not sure, for instance, that small literary magazines will ever stop being published in print even though they may also have quite well developed web-based versions.

In any event this will be a tough transition for most libraries and the communities they serve. One recent example of how tough this could be comes from Sandia National Laboratories. I am not sure of the whole story of what they are doing with their library, but the library profession is abuzz with opposition to what is described as closing the physical library and moving to online only library services and collections. Sandia announces this move here. Here are the Special Library Association and the American Library Association responses. Obviously, this concerns more than just journals, but my guess is that online journal access is a big part of this.

We have a winner!

Professor Rosana Diaz-Zambrana of Modern Languages has won the first Annual Olin Library Interlibrary Borrowing Prize. She is the member of the Rollins community who borrowed the most items via our interlibrary loan service during 2006-07, borrowing fifty items in all. Apart of the honor of this prize she also won a cup of coffee (thanks Barbara) from the Bookmark Cafe.


Rosana had lots of lovely things to say about the ILL service and Shawne Keevan who dealt with most of these requests. I can only agree, Shawne does a great job managing to get all kinds of materials from libraries large and small from around the world. Rosana's requests can be really challenging since she requests materials in Spanish, often published in Latin America and the Caribbean, and often out of print.

She was happy to hear about some of the improvements we are working to put in place in our service including software packages that:

• Automatically authenticate so that users do not have to repeatedly type in their personal information and can also track their outstanding requests.
• Automatically populate ILL request forms with the bibliographic data from our databases.
• Significantly speed turnaround time.
• Automatically deliver digital versions of articles to the user.

Shawne and the Digital Library Group are currently investigating what our options are and, if things work out well, we will implement many of these changes in the summer of 2008.

The Sandspur, November 5th edition

There are a couple of interesting items in the Sandspur this week. The first concerns the importance of local libraries. Unfortunately, it isn't about any local libraries around here. It looks as though the paper just took it off the wire. I suggested to a Rollins student who is interested in literary culture that he may want to respond. I hope he does. The second is more interesting and actually has more to say about the continuing relevance of this local library. The print version is more visually appealing since it includes pictures, but of the nine students asked for their favorite place on campus to study or just relax, four mentioned places in the library, often more than one. Interestingly, most chose quiet, contemplative spaces, rather than more social spaces. The spaces were the Tower Room, the 1st floor cubicles, a 1st floor table, the 24 Hour Lab, and the Pillow Room, and one was pictured in a rocking chair on the loggia.

We are not in Kansas anymore

I was off on Hallowe'en for my birthday. But it seems everyone had a great time in my absence. What a world, what a world ....