Olin Library Website

I would really like your contribution to this -- post a comment, please.

I have written about this before, twice in fact, but now we are on the verge of making some real progress so it is worth revisiting. I have never been particularly impressed with our website. I don't think it is very attractive or functional (in terms of both architecture and functionality) and I think we can do a lot better. We have made some progress with functionality over the last year and expect to make more soon, but we have held off on the attractiveness because ....

Rollins is currently involved in a project to ramp up its marketing efforts and the College's web presence is obviously a big part of that. Some of us from the Library met with the folks who will be redesigning the College's web presence last week to talk about our audience, what they do on our website, what functionality we need, what we see coming down the pike, and other concerns. It was a good meeting.

One way to approach this is look at what we like about other websites that can inform our rebuild. Last time I wrote about this we got lots of comments. Here are the sites that were mentioned:

Brigham Young University -- Yvonne liked this one. The only thing I don't like is that the white box does not resize. It is a fussy box anyway, and this makes it even fussier. Well not the only thing -- the colors clash as well.
British Library -- The only things I don't particularly like are the navigation bar in the center of the screen and the horizontal orientation
Bowdoin -- I am not as big a fan as I was, except of their federated searching solution, but that could stand out more.
Bucknell -- This one did not get mentioned, but it should have been. First they are using xml. Sweet. Look at that picture with text in the middle -- object lessons on how they change teaching and learning, and they change as you visit the site. The search of the (Bill -- Sirsi!!!) catalog is right there in the middle and look at that calendar function. The whole impression is full, perhaps tending to fussy, but generally, very good.
Gustavus Adolphus -- Still like the clean lines and space, but why call a good blog "Library News"? They could be more creative than this.
Middlebury College -- I still like it, but there are still too many links, and why not have a federated search function on this opening page?
Oberlin College -- What was their new site is now in production and still looks good. I like the blog, but there are too many options under "find", and why aren't they federated search boxes?
Smith College -- I still like the direct link to subject guides in the "find resources" drop down menu, and the quick search of the catalog, as well as the float over menus. The left side is still fussy though.
Sonoma State University -- Another one Yvonne liked. It is clean and has the search of the catalog right there, and I like the haiku.
University of Rochester -- Dani Picard liked this one and they have the distinction of basing design on thorough usability testing. But why have the owl break the line that way? Ugh! Some of the functionality behind the "finding" (why the gerund?) links is great, but why have different lengths of buttons, and why not find a way to put the search right on the front page?
Webster University -- Naomi liked this one. I like the white space but not the font or those little black blobs. Also why say "look for" instead of "find"? As Roy Tennant says, "librarians like to search, everyone else like to find." Finally, the link to the survey results (great idea!) is ugly.

The race to the finish line

There is a palpable change in the atmosphere in the library today. Just two weeks until the end of exams and the semester (at least for Arts & Sciences and Holt. Crummer follows Trotsky's theory of permanent revolution and never seems to stop.) Everyone is busy, focused, and the place is even fuller than usual.

We started 24 hour access on Sunday and will run through Friday December 14th. So far it is pretty slow, but we expect traffic to build as the publicity hits and as deadlines grow tight. Here are the hourly gate counts from the first night. Unfortunately these only tell us how many people entered the library, not how long they stayed, and we are having a devil of a time getting Campus Safety to do a 4 a.m. walk through the building to count heads. However, the building is clearly being used, who are those hardy thirty folks who get up and go to the library between 4 and 6 am?

Monday 12/3 Data

Hour Gate Count

1am 59

2am 21

3am 13

4am 11

5am 11

6am 8

7am 17

8am 66

Average 26

However, the building is clearly being used. Who are those hardy thirty folks who get up and go to the library between 4 and 6 am?

They grow up so fast ....

OK, so moving off topic for just one post. Please forgive a proud and some what awestruck father. I took Sam for his first driving lesson last night at the high school parking lot. He did really well. In a Mini with a stick shift no less. How the years fly.

Think of us as your librarians

If you are Rollins faculty that is.

The librarians have been working hard on fine tuning the way we communicate and work with faculty. We have had a liaison program for a number of years but it lacked clear goals. Departmental/program assignments seemed to be based more on librarian interest, not a more coherent principle like disciplinary relationship, geographic location of departments, or nature of the student or faculty (e.g. graduate v. undergraduate, pre-professional v. liberal arts.) Librarians did not receive initial training or continuing development in liaison.

There was little connection between collection development, acquisitions, and liaison. This meant there was little sense of responsibility for discipline specific databases/resources. Over time some duplication had developed with more than one librarian feeling a sense of responsibility for the same department. Finally there was no assessment of the effectiveness of liaison. There was even a problem with the name, "liaison." A word that librarians imported from the military that means something to us but didn't mean much to the anybody else.

So over the last few weeks we have defined clear goals and expectations, cleaned up the division of department and programs amongst librarians and dropped the name "liaison." Instead we are now talking about "Your Librarian." Our goals are:

1. Partner with faculty to improve student information literacy.
2. Work with faculty and the Collection Development Librarian to develop the collection in appropriate disciplines.
3. Communicate with faculty in our areas and encourage them to communicate with us.
4. Seek innovative projects, services, and resources in partnership with faculty and students to improve library support.

We are rolling this out over the next few weeks with redesigned webpages ( will add links when these are ready) for each librarian, an announcement at the next faculty meeting, and a special issue of our newsletter. We should be set to go when everyone gets back in January. Then we will treat the Spring semester as a transition period when we work out the kinks. We have a couple of big projects in which the librarians will have to work with faculty (the beginnings of a systematic weeding of the collection, and the review of our print journal subscriptions) which should provide good opportunities for librarians and faculty to build relationships. Over the summer we will review how this is going and make adjustments.

This really isn't a huge change. There are lots of examples of our librarians developing great working relationships with faculty members and developing a sense of responsibility for a certain section of the collection. The difference is we how to do this in the future in a more intentional and strategic manner, and hopefully achieve more in terms of information literacy and a better collection.

Oh, one more thing. This program is aimed at Rollins faculty, but only because they are one of our best routes to Rollins students.

Transitioning to Electronic-Only Journals Workshop

Interesting workshop on Monday. I really appreciated the participation from our faculty, Mario D'Amato, Tom Lairson, and Barry Levis. They gave us a broad spectrum of opinions about where we at Rollins should be going in terms of this issue. Also from our librarians Mary Throumoulos, Dorothy Mays, and Yvonne Jones. All of whom also had a broad spectrum of opinion.

I found a couple of things really interesting. The first is that the ARL libraries are moving very aggressively from print to digital journal collections. This means we cannot rely on them to play their traditional role of library of last resort for print collections. So if we care about the ultimate preservation of this literature in this format (and I think we have to, if not specifically as librarians at Rollins College with the mission and resources to support the curriculum, then more generally as professional librarians) this means that we cannot depend on the insurance of ARL libraries to retain print journals while we move quickly to digital versions. But, since we do not have the resources to preserve these print resources for the long term on a scale that is meaningful for the wider society, I don't think we can not act and avoid this migration from print to digital.
Secondly, if the colleges that participated in the workshop are representative of liberal arts colleges then Rollins is by no means moving too fast from print to digital. Some libraries are being forced along this continuum by circumstances beyond their control. Others -- often with the support of their constituents -- have decided to move more quickly.

If Ithaka had a hidden agenda in organizing this workshop it was to make sure that libraries act strategically and plan for this this move rather than being forced into it. To this end, we developed the following plan:

1. We have reaffirmed that our default format for current subscriptions is digital. We will only continue to subscribe to print based on cost, availability, or user need.
2. During the current academic year, we will review all existing print subscriptions to ensure that we are following through with (1). The liaison librarians will lead this review coordinated by Mary.
3. Over the next two years, we will improve our data collection and use for both print and digital journals. Liaisons need to be able access to this data and use it, preferably in real time. Collection of data needs to be automated as far as possible. Data about usage, price, licensing, vendor, contract, and notes about history and decisions etc. should all be stored in one place.
4. Over the next two years, we will continue to integrate our indexing of print and electronic resources. Adding MARC records for our online journals to the catalog is a big step in this process. We should continue to work on making our paper publications accessible through our electronic indexes (e.g. Serials Solutions A-Z list, and hence the link resolver) even as our paper holdings decrease. The more we can give print and digital the same access points, the easier it will be to make the shift between them.
5. Over the next three years, we will reconsider the whole concept of a print backfile of the journal literature in relationship to our mission. We will find an effective balance between a legacy print collection, a digital collection, and access to a wider range of the journal literature, perhaps through a "pay per use" arrangement, with the overall aim of better serving our users and shrinking the footprint of the print journal collection.
6. Over the next three years, as the print journal collection shrinks we will actively seek uses of the space for people not print collections. This could mean group study space, contemplative space, or a learning commons, or something not yet imagined. Use of this space should be aimed at most effectively serving the core educational mission of the College.

Future Reading

Thanks to Susie Robertshaw for pointing out a good article in the November issue of the New Yorker by Anthony Grafton about the various current large scale digitization efforts and the future of libraries. I really like the way he uses library history to illuminate his view of our future as one in which, "these streams of data, rich as they are, will illuminate, rather than eliminate, books and prints and manuscripts that only the library can put in front of you."
That is not a particularly challenging conclusion. I worry it is bit too comforting for librarians, especially ones who don't work in the world's great libraries like the NYPL. But I think that academic librarians can take some comfort in the fact that people will need help learning the techniques that enable them to recognize the need to take what Grafton calls the "narrower path" to thorough research. Here are a couple more quotes from this article that I think make the point.

"The rush to digitize the written record is one of a number of critical moments in the long saga of our drive to accumulate, store, and retrieve information efficiently. It will result not in the infotopia that the prophets conjure up but in one in a long series of new information ecologies, all of them challenging, in which readers, writers, and producers of text have learned to survive."

"The supposed universal library, then, will be not a seamless mass of books, easily linked and studied together, but a patchwork of interfaces and databases, some open to anyone with a computer and WiFi, others closed to those without access or money. The real challenge now is how to chart the tectonic plates of information that are crashing into one another and then to learn to navigate the new landscapes they are creating."

When librarians and faculty help students learn to survive challenging information ecologies and chart tectonic plates of information, we are helping them become more information literate. It was a challenge in the ancient Mediterranean world and it will continue to be one in the digital world.

Social networking

Interesting that Rollins will be hosting a couple of workshops that will be much concerned with social networking software and OCLC just published "Sharing Privacy and Trust in Our Networked World."

Not surprisingly, they find that the general public and two sub-groups -- college students and U.S. library directors -- see little role for libraries in building online social networks for their communities. The public think libraries are for learning and information, not for socializing.

I agree (not with the socializing part. As an undergraduate I spent a lot of time socializing in this reading room at Sheffield.)

I don't think we have much of a role in building social networking sites. I just don't think that our users are invested enough in the information resources provided by the library to devote much time and effort to linking them to friends or to find friends via a common interest in our resources. If there is a role for libraries in social networking, then it is in us joining existing networks like facebook and making our resources and services open to existing networks. Brian Matthews at Georgia Tech is on to something with this, but I don't think he is building seperate networks.

Odd that OCLC concentrated on this aspect of social networking.

Transitioning to Electronic Only Journals Collections

On Monday Rollins is hosting a new workshop from Ithaka on "Transitioning to Electronic Only Journals Collections." Six institutions are sending teams to the workshop: Birmingham Southern, Furman, Hobart & William Smith, Macalester, St Olaf, and of course Rollins.

This is the first of three such workshops that we are hosting here at Rollins this year. The other two are a pair of NITLE workshops on social networking softwares: "Social Software for Education: Collaborative Learning and Research Practices" and "Emerging Technologies and the Liberal Arts Campus." But more about those two later.

It will be interesting to see what comes out of Monday's workshop. We are not planning to go "electronic only" in terms of journals any time soon. We see the future as a hybrid of print and digital, albeit increasingly weighted towards digital particularly in terms of mainline peer-reviewed scholarly journals. But this will not be a clean process. In some cases the move from print to digital will so change the journal that the word journal (see sense B I 6) will no longer be relevant. In the others the move may never take place. I am not sure, for instance, that small literary magazines will ever stop being published in print even though they may also have quite well developed web-based versions.

In any event this will be a tough transition for most libraries and the communities they serve. One recent example of how tough this could be comes from Sandia National Laboratories. I am not sure of the whole story of what they are doing with their library, but the library profession is abuzz with opposition to what is described as closing the physical library and moving to online only library services and collections. Sandia announces this move here. Here are the Special Library Association and the American Library Association responses. Obviously, this concerns more than just journals, but my guess is that online journal access is a big part of this.

We have a winner!

Professor Rosana Diaz-Zambrana of Modern Languages has won the first Annual Olin Library Interlibrary Borrowing Prize. She is the member of the Rollins community who borrowed the most items via our interlibrary loan service during 2006-07, borrowing fifty items in all. Apart of the honor of this prize she also won a cup of coffee (thanks Barbara) from the Bookmark Cafe.


Rosana had lots of lovely things to say about the ILL service and Shawne Keevan who dealt with most of these requests. I can only agree, Shawne does a great job managing to get all kinds of materials from libraries large and small from around the world. Rosana's requests can be really challenging since she requests materials in Spanish, often published in Latin America and the Caribbean, and often out of print.

She was happy to hear about some of the improvements we are working to put in place in our service including software packages that:

• Automatically authenticate so that users do not have to repeatedly type in their personal information and can also track their outstanding requests.
• Automatically populate ILL request forms with the bibliographic data from our databases.
• Significantly speed turnaround time.
• Automatically deliver digital versions of articles to the user.

Shawne and the Digital Library Group are currently investigating what our options are and, if things work out well, we will implement many of these changes in the summer of 2008.

The Sandspur, November 5th edition

There are a couple of interesting items in the Sandspur this week. The first concerns the importance of local libraries. Unfortunately, it isn't about any local libraries around here. It looks as though the paper just took it off the wire. I suggested to a Rollins student who is interested in literary culture that he may want to respond. I hope he does. The second is more interesting and actually has more to say about the continuing relevance of this local library. The print version is more visually appealing since it includes pictures, but of the nine students asked for their favorite place on campus to study or just relax, four mentioned places in the library, often more than one. Interestingly, most chose quiet, contemplative spaces, rather than more social spaces. The spaces were the Tower Room, the 1st floor cubicles, a 1st floor table, the 24 Hour Lab, and the Pillow Room, and one was pictured in a rocking chair on the loggia.

We are not in Kansas anymore

I was off on Hallowe'en for my birthday. But it seems everyone had a great time in my absence. What a world, what a world ....

A Strategy for Academic Libraries in the First Quarter of the 21st Century

It is rare that I enthuse about the professional literature of librarianship, except for Ranganathan. However, there is an article in the September issue of C&RL that articulates pretty much exactly what I have been thinking about, writing in this blog, and discussing with the librarians and faculty at Rollins. David W. Lewis is the Dean of the University Library at IUPUI and he has outlined an ambitious "strategy for academic libraries in the digital age or at least in its early stages." (p419)

The core of the article are five elements that Lewis contends will maintain "the library as a vibrant enterprise worthy of support from our campuses." (p.420) I will summarize them here, but I hope you go and find the article (the link above will only work for ACRL members, and our online version has not caught up with September yet -- so much for Open Access! However, it is downstairs in the paper periodicals.) It is worth reading.

1. "Complete the migration from print to electronic collections."
2. "Retire legacy print collections."
3. In partnership with other campus units, "redevelop the library as the primary informal learning space on the campus."
4. Embed library and information tools in teaching, learning, and research.
5. Refocus collections from "purchasing materials to curating content."

Obviously, how a research university library system like the one that serves IUPUI pursues this strategy will be different than how a library like Olin at Rollins College does so. For instance , "curating content" will be a far more complex proposition at, and be more central to the mission of, IUPUI than Rollins. On the other hand, Rollins has the ability to move more quickly and in a more focused way to migrate from print to digital and to partner with others on campus. I would contend that we have already begun to make substantial progress on (1), a little progress on (2) and (5), and we are at least talking about (3) and (4.) But we have a long way to go. "We" being both the library personnel and the faculty of the College, the stakeholder groups that are most anxious about this transformation. If there is one thing I would highlight for the library personnel at Rollins to think about it is this,

"Library staff will need to recognize that they are unlikely to be doing, ten or even five years hence, the same things they are doing now." (p.430)

By "staff" I think Lewis means all library personnel. If we do truly recognize this, then we have to begin now planning for what we will, and will not, be doing five years hence and preparing ourselves for that future.

Late addition: I sent a copy of this to David Lewis. Here is part of his response, "thanks for the good words. By the way open access does work. There is a final draft version of the paper at: http://hdl.handle.net/1805/953." My rather flip comments above was more a criticism of ACRL than of OA in general. ACRL supports open access in principle, but then doesn't practice it with its own journal. IDeA, the IUPUI Digital Archive, is a good example of the content curating that Lewis advocates.

Ranganathan's Five laws

I wrote this piece for the library newsletter, OlinInfo. Since we don't print too many copies of OlinInfo I thought it might get a few more readers if I published it here. As far as I am concerned, the more people who know about Ranganathan the better.

Books that made a difference: S. R. Ranganathan’s “The Five Laws of Library Science.”

How can a book with such a boring title have changed my life?

To answer this question we have to go back to a small Christian hostel called Hephzibah House in New York City in the summer of 1989. (Why Hephzibah? Well, that is another book, specifically Isaiah 62:4.) Now, I am no Christian but if you are looking for a cheap bed in NYC this place can’t be beat. It is still there. Anyway, there I was in NYC thinking about my future. I was managing bookstores and going nowhere in Rochester, NY while my wife Bethany had found her bliss (Oops! Another book, see Joseph Campbell’s The Power of Myth) as a graduate student of modernist poetry. I had a copy of What Color is Your Parachute a book that had changed many peoples’ lives but it didn’t much help me. But it was there that I decided to become a librarian.
One of the assignments in my first course in Library School required that I read one of the classics of librarianship. Being an ornery foreigner, I didn’t want to read one of the predictable Anglo librarians – Melvil Dewey, Charles Ammi Cutter, Verner Clapp, Michael Buckland, etc. Instead I decided to hunt down an Indian mathematician and father of Indian librarianship who was just mentioned briefly in my textbook -- Shiyali Ramamrita Ranganathan and his book The Five laws of Library Science.
My professor encouraged me, relieved not to have to read another summary of Dewey’s Decimal Classification and Relativ Index. So I hunted down a 1931 edition published in India in English owned by the Buffalo and Erie County Public Library. A small book printed on cheap paper and bound in blue cloth, it felt like a visitor from the past in my hands. Opening it I found the seal of the publisher, the Madras Library Association, with their wonderful motto, “To Be Literate is to Possess the Cow of Plenty.”
The book is a strange mixture of a philosophy of librarianship and a manual of library operations, liberally sprinkled with anecdotes about libraries. The core of the book consists of Ranganathan’s five laws:

1. Books are for use.
2. Every reader his or her book.
3. Every book its reader.
4. Save the time of the reader.
5. The library is a growing organism.

I knew as I read them that I had found my bliss. Each one is so simple and yet perfectly encapsulates an aspect of my chosen career, my vocation. Nowadays we may talk of information resources instead of books, just one information format amongst many that librarians deal with, but the laws still ring true. The first law boldly states that books are for use. Not to be adored as objects, not to be preserved, untouched, but for use now and into the future. The second and third laws stress that use is not amorphous but particular. Every reader is in pursuit of a particular book and each book satisfies a particular need. The fourth is one librarians break constantly by placing barriers between the reader and the information they seek and we must constantly work to remove those barriers and save the time of the reader. Finally, we must remember that a library is not, as Nicholson Baker in Double Fold might have thought, a museum or a closed archive. It is a growing organism with information added and taken away constantly and with new services designed to meet the new needs of new users. Libraries are a product of the societies that nourish or neglect them and as those societies change so does the library.

We make progress everyday ...

This just came over the transom. I can't take any credit, Dining Services decided to do this on their own, based on increased sales and an investigation of library traffic. Next step 8 a.m. ....

Effective Monday, September 24

THE BOOKMARK CAFE WILL BE OPEN
Monday - Thursday 10 AM - 10 PM
Friday - Saturday CLOSED
Sunday - 5 PM - 10 PM

Access to Federally Funded Research

For the last few years the National Institutes of Health (NIH) has been following a policy of asking researchers to voluntarily add research articles that are published based on NIH funded research to the PubMed database. The voluntary part has resulted in just 5% of such articles being added, so they are now trying to make it mandatory. This is part of the open access movement and just one of many government actions worldwide seeking to provide public access to research. See the Wellcome Trust for one example

Some of you may know I am an ACRL Legislative Advocate and so I recently faxed the following to our Florida Senators, Nelson and Martinez.

"As you know, access to health information and health care in general is an issue of great concern to central Floridians. The opening of the medical school at UCF will help enormously in this regard. However, there is something else that you can also do to help Floridians access the latest health and scientific information.
Please support the inclusion of language put forth in the Labor/HHS Appropriations bill directing the National Institutes of health (NIH) to implement a mandatory policy ensuring free, timely access to all research articles stemming from NIH-funded research.
Floridians, and all American citizens, are entitled to open access on the Internet to the peer-reviewed scientific articles resulting from research funded by the U.S. government. Widespread access to the information contained in these articles is an essential, inseparable component of our nation's investment in science. It helps small colleges like Rollins educate the next generation of leaders. It helps research institutions like UCF develop new scientific and medical breakthroughs, and it helps all Floridians have access to the latest research to help them understand and manage their own health.
Over the more than two years since its implementation, the NIH's current voluntary policy has failed to achieve any of the agency's stated goals, attaining a deposit rate of less than 5% by individual researchers. A mandate is required to ensure deposit in NIH¹s online archive of articles describing findings of all research funded by the agency.
The Fiscal Year 2008 Labor/HHS Appropriations Bill reported out of committee contains language directing the National Institutes of Health (NIH) to change its Public Access Policy so that it requires NIH-funded researchers to deposit copies of agency-funded research articles into the National Library of Medicine¹s online archive. Please support that language.
I would appreciate knowing what action you take on this issue. Thank you for your consideration."

For more information you can go to the ALA or the the Alliance for Taxpayer Access. For the other side of the story, take a look at the Partnership for Research Integrity in Research and Medicine (PRISM.)

On a side note, you gotta love these names, "taxpayer access" "research integrity." Marketing the message is as important in influencing the governmental process as the quality of the public policy. Welcome to Washington.

Our new furniture is here!

Over the last few months the new furniture we ordered has come to the Olin library. The rocking chairs are a real hit on the loggia (more are coming and should be here for the perfect porch weather of October.) The new furniture seems to be as big a hit on the inside. I have already seen people pausing by the table of new books located on a gorgeous rug that really warms up the lobby and I have heard good things from people lounging in the comfortable leather chairs that you can see in the background of this pic.

As I have noted before, this is just a test. We want to see what spaces people use and how they use them and then use that information to help make decisions about furniture and space elesewhere in the library. I hope this is just the beginning.

Librarianship as a vocation

I think of librarianship (please note: not library science, librarianship implies more craft than science) as more than just a way to make money and occupy my time. It is a vocation, as in calling.
I saw an interesting example of this a while ago. Someone mentioned that love bugs were the product of a failed genetic experiment at the University of Florida. In a room full of intelligent, engaged people I and the only other librarian in the room immediately glanced at each other. We recognize a possible urban legend when we hear one. Later a quick Google search showed that this was indeed an urban legend, or perhaps "tongue in cheek lore," and I shared that with those involved. I know, very geeky of me, but I hate to spread urban legends.

This element of the vocation of librarianship -- critically appraising information, having the skills to act upon such a critical appraisal, and then communicating more accurate information to others -- should be part of a good liberal education. I think every Rollins' student should be able to critically engage with information in this way, hopefully in far more serious situations (work, politics, scholarship, consumption, etc.) than a coffee break discussion of love bugs.

We have a wiki

But I can't share it with you ....

Carolyn Carpan has returned from her sabbatical all fired up about wikis, social networking, smart phones etc. This is great, a perfect result of a sabbatical and a good example of how productive faculty status and its attendant benefits can be for both the individual and the library.

She has started a wiki for the reference librarians as place where they can share news and solutions to frequent questions. This is a great use of wiki technology that enables web content to be created and updated in a collaborative way. Since this wiki will include information about assignments and possibly information that identifies individual instructors or users, the reference librarians have decided to keep it private. This makes sense, but i just wonder how much more powerful it could be if it took advantage of the true power of social networking software and the wisdom of the crowd and was open to everyone. Students could add their own suggestions for completing assignments and could learn from each other as well as expert searchers like the librarians.

The next wiki I am thinking about is a strategic planning wiki. Stay tuned ....

This is my first anniversary

It is August 7th. I started this day last year. You can tell I have been here a whole year because in a recent meeting two people told me, "the honeymoon is over." Great! Not just one, but two people. Clearly they wanted to emphasize the fact....

The year has flown by. Today I am holding an ice cream social and all-staff meeting (I get the impression everyone is happy about the former, but not so happy about the latter.) I want to thank everyone for what they have accomplished in the last year and show everyone the latest draft of the strategic plan. It still needs work, but I want everyone to see what has evolved since our retreat in May and give them an opportunity to express interest in specific projects in which they may want to participate.

We will also take a look at a series of leading indicators of activity in the library that I want to keep track of in the years to come. You will notice that use of the digital library is continuing to rise, use of the print library is rising but not as fast and is a smaller proportion of library use. I think this is another indication that the digital library is the core and the print is no longer the core library collection for our users. Our services (see the decline in traditional reference and Special Collections & Archives queries for examples) need to catch up. Instruction is rising, which is good and ILL borrowing is rising. This is good as well because it shows our users are stretching us. Fill rate has dropped, which concerns me, but training and developing some relationships should help with that. ILL lending is not a leading indicator. We lend so that we can borrow and should concentrate our efforts on the former not the latter.

You will also notice that acquisitions, cataloging, budgets, etc. don't appear here. I want us to look at outputs -- and if possible outcomes -- not inputs.

Here is a list of all the library personnel has accomplished over the last year above and beyond their normal activities. This in a year when I said I would be listening and not changing stuff! I can't thank them enough, they are an impressive bunch of people.

1. Investigation of feasibility of licensing of Web of Science/Scopus, ArtSTOR, Science, Nature, Religion Index, Fall 2006. [Subscribed to Religion Index with Fulltext, Scopus, and ArtSTOR. Science and Nature will be delayed for consideration until later.]
2. Replacement of off-campus access software with better solution, Winter/Spring 2006-07. [EZProxy replaced OneLog March 2007]
3. Extension of Bookmark Café hours of service and offerings, January 2007. [On target. Extended hours and offerings started 1/17/07. Spring term was a test of the new hours and offerings.]
4. Renovation of Bib Lab. [Touch up complete. Furniture installed March 2007]
5. Proof of Concept development for Genius Reserve website and institutional repository, Spring 2007. [Grant proposal accepted December 2006, Wenxian and students completed work on website May 2007.]
6. Annual reviews for Mary, Jonathan, Mid-course review for Yvonne, annual reviews for all staff [Spring 2007]
7. Investigation and selection of open URL compliant link resolver, [Digital Library Group is incorporating this into their planning. Tentative date Spring/Summer 2007]
8. Cataloging and Acquisitions Departments merged into one Technical Services Department. Effective April 2007.
9. Tested 24 hour access during Spring Exam period. [Need to evaluate to decide whether to continue.]
10. Consolidate budget from four to one budget. [Jonathan has met with Bill Short, will present budget outline to Librarians Spring 2007, implement with FY’08]
11. Upgrade to SIRSI ILS, summer 2007. [All staff expected to complete review of enhancements, Spring 2007. Upgraded early July 2007. Incorporate changes into work procedures. Late summer 2007.]
12. IT Help Desk Moved to 2nd floor. Videos/DVDs moved to north end of 2nd, Micro moved to 1st floor.
13. Incorporate Reference PC’s into Novell network and consolidate printing. [Summer 2007]

Information Seeking Behavior

Mary pointed me towards a good article in the Washington Post on July 25th about changing College libraries. The reporter particularly focused on Rhodes College. Quite rightly, because they have done a really good job of their new library and have become a model for others. The article really doesn't break new ground for readers of this blog, but it ends in an interesting way.

"Working under a giant window in the new library late last spring, Rhodes student Marjorie Schwahn of Atlanta said she spends three to four hours per day at Barret.
"Everyone's around," she says. "If you have a question, you can probably find someone in your class.""

If you have a question, you can probably find someone in your class. Heaven forbid you should ask a librarian, consult the information resources surrounding you, or seek out your instructor. No, you can find someone in your class. There is twenty million well spent.

Of course, I am being too cynical. In fact studies of information seeking behavior have pretty consistently found that people -- not just students -- prefer to consult the most convenient source of information rather than the most authoritative for example. The trick for libraries is to try and make the best source the most convenient as well.